Who it’s for

Built for the people who move the car.

Trueline is for franchise dealers who want the whole store working from the same record of every used car, from the appraisal to the funded deal. Each role opens on the work in front of it, and the leaders see the whole of it.

What changes

For the people who run the store.

The same record answers different questions for each of them, so nobody keeps a list of their own.

Dealer principals and general managers

The pre-owned business, as it sits.

  • A report card graded A to D against your own targets
  • Carrying cost by car, department and stage
  • Approvals above your limit come to you
  • Every figure opens to the cars behind it

Used-car managers

Every car, and what it is waiting for.

  • Appraisals from the daily vAuto export
  • The path for each car: retail, certified, as-is or wholesale
  • Estimates in one queue, and those under your limit approve themselves
  • Aging cars, pricing and listing in one place

Service and reconditioning

A shop that knows what is next.

  • Jobs dispatched in order, or sent one at a time
  • Technician benches on a phone, with Start and finish taps
  • Parts with ETAs, and vendor trips with due dates
  • Re-clean and re-safety follow-ups on the same work order

Sales, F&I and delivery

Deals that are ready when the customer is.

  • Approving a deal writes the delivery work order
  • All 22 disclosures certified before the customer signs
  • A delivery calendar with a lead-time rule and rush approvals
  • No handover until every gate is clear

Lot and administration

Find any car, and its keys.

  • A lot map with the cars in front and the keys to bring
  • Moves, fuel, photos and vendor runs on a phone
  • Ownership, keys and documents in one queue

Dealer groups

One way of working, each store its own.

  • Each store separate, with its own people and settings
  • Several sites per store, with every move recorded
  • Settings dated, so the figures know how each store worked

Every role

One record, opened at the right page.

Each role sees its own work first, and only what it should: a technician opens on their own jobs, and a salesperson never sees what a car cost.

General manager

The store report card, carrying cost by department and approvals above the store’s limit, every figure opening to the cars behind it.

Used-car manager

The appraisal board, the path for each car, estimates to approve, the aging cars, and pricing and listing.

Service manager

The recon board, parts and vendor trips on the same record, and alerts on jobs running long when the store turns them on.

Service advisor

What to do next: the repair order, the estimate, jobs to dispatch and cars to send to vendors.

Technician

Their jobs on a phone or tablet, a Start and finish tap on each, and their own report card when the store turns cards on.

Lot and detail

Moves, photos, fuel and detail by car on a phone, and a lot map that finds any car and the keys to bring.

Sales and F&I

Deals linked to stock and trade, the decision that books the delivery, and the disclosures certified before signing.

Delivery and accounting

The delivery board and calendar, the checks before handover, and contracts in transit until funded.

Is it a fit?

Where Trueline fits best.

A franchise store with a real used-car business

Retailing a few hundred used cars a year, with its own shop doing the reconditioning and sublets for the rest.

Beside the systems you already trust

Your DMS stays the ledger and your appraisal tool keeps pricing. Trueline runs the work between them.

Ontario first

The gates follow Ontario’s sale rules, and the first store is in Ontario.

See your pre-owned day on one record.

A walkthrough with the people who built Trueline: the appraisal board, the shop, the gates and the report card, on an example store. Trueline is in development with a working Ontario franchise store.