Trueline
How it works

Six phases

Landing to delivery, one line.

Time to line runs from the moment a car lands to the moment it is front-line ready: shop work done and live online. Days in inventory keeps counting after that, to the sale and the delivery.

  1. 1Acquisition
    • VIN scan and decode
    • History cross-check and intake photos
    • The clock starts
  2. 2Triage
    • Retail, certified or wholesale
    • History and lien checks
    • Reconditioning estimate and approval to proceed
  3. 3Reconditioning
    • Digital work orders and inspections
    • Approval gates, parts and estimates
    • Sublet vendors on the same record
  4. 4 · the lineMerchandising
    • A guided shot list
    • Listing copy from the actual repair record
    • Syndicated to the marketplaces
  5. 5Sale
    • Deal desk and F&I
    • 22 disclosures as gates
    • A bill of sale only when the gates clear
  6. 6Delivery
    • Delivery inspection
    • Funded, and closed
    • The Trueline Record for the buyer (planned)
78+workflow steps, each with a gate the store sets
85+timestamps per car, in order, never overwritten
1record of the car, read by every role
8roles on the record, sublet vendors and buyers included