How the store is doing
Graded A to D against the store’s own targets.
Seven areas. The store sets its targets, and Trueline suggests one from the store’s own best recent quarter. An area isn’t graded until the store has a target and enough cars.
Time to line
B
4.3 d
target 4.0 d
7.5% over target
Carrying cost
B
$142 a car
target $130
9.2% over target
Throughput
B
17.3 cars a week
target 18
3.9% short
Flow
C
21% hands-on
target 25%
16% short
Quality
A
4% needed rework
target 5% or less
better than target
Delivery promises
B
96% kept
88% ready 2 h before · target 95%
7.4% short on ready
Compliance
A
100% disclosures
before signing · 0 safety certificates lapsed
on target
A on target or betterB within 10%C within 25%D further off— not graded yetSpecimen · illustrative figures, not a real store · true as of Thu 09:12
Department cards
Each opens to its cars and each car’s ledgerReconditioning & servicedetail $760 over target
Parts$1,130 over target
Vendorssublet work, in their own portal
Merchandisingphotos & listing $560 over
Lotintake photos and moves
Delivery96% of promises kept
Sales desk & F&I— not graded yet
Licensing— not graded yet
Appraisal— not graded yet
Quality & compliance4% rework · 0 lapsed