What needs attention, and what happens next
Before it costs more.
Alerts are off until the store turns them on. Each one goes to the roles that can act, and the store chooses who. Record checks, for entries that can’t be right, go to the general manager only.
Alerts on now · 7
Specimen · illustrative figures, not a real store · true as of Thu 09:12CriticalDetail running long45309 h so far · the store’s usual is 6 hto the service manager
WarningEstimate waiting for a decision45412 h 40 m · target 1 hto the used-car manager
WarningParts overdue4533ETA was Tuesdayto parts and the service manager
WarningDelivery promise at risk4519customer Sat 10:00 · still in detailto the sales manager
WarningCar aging on the lot450252 daysto the used-car manager
WarningTime to line at risk45273 d 20 h so far · target 4 dto the used-car manager
WarningThe detail queue is growing5 carsoldest waiting 1 d 4 hto the service manager
Forecast · 4533 · 2021 RAV4 XLE · needs parts
On the line Thu 15:00
Likely between Wed 17:00 and Fri 12:00, from the store’s own recent cars that needed parts. Scored when it lands.
Last one scored · 4521 · forecast Fri 15:00 · on the line Fri 14:40, 20 min early · specimen, illustrative
The constraint · who holds the cars in recon now
Detail is holding up everything else.
Detailer6
Technician3
Used-car manager2
Parts2
Service advisor1
Merchandising0
5 waiting for detail, the oldest for 1 d 4 h · 14 cars in reconditioning · Specimen · illustrative figures, not a real store · true as of Thu 09:12